Cash Flow Tips for the Service Industry

Prioritizing cash flow strategies should always be on your mind when outlining an effective business plan, especially if you’re a small or medium-sized enterprise. Why? Your cash flow actually shows you the amount of money moving within your business rather than what you’re waiting for via accounts receivable.

Following a business plan which focuses on cash flow has the advantage of letting you know the exact dates that money will be moving in and out of your account. Knowing these dates is imperative to crafting an effective business plan and handling your expenses. If your cash flow is positive, then you’re making more than you’re spending; the opposite is true for a negative cash flow. Consider the ways in which this affects your business – does your equipment require maintenance? Do loans need to be repaid? Can you cover payroll? All of these variables depend on maintaining a positive cash flow. That’s why we’re outlining some strategies to help you do just that.

Projections

The first step you can take in maintaining a healthy cash flow involves mapping projections. Preparing cash flow projections for the coming month, quarter, or year inside of accounting software (or even a spreadsheet) will help you keep track of your inflows and outflows. This will let you know whether you’re in the red or the black, and if you can afford to take on any risky expenditures.

Profits

Analyzing the profitability of your products and services is another key process that will help you increase cash flow as you decrease expenditures on low-selling variables. If your profitability isn’t what it should be, then you could consider analyzing your prices. Adjusting your prices and checking for consumer feedback can be potentially rewarding when it comes to maximizing revenue.

Payments

Increasing the speed of your cash inflows is another strategy to influence your cash flow. To do this, focus on sending out your invoices more quickly and see if your clients are willing to pay electronically to speed up the process. You could even charge interest on slow payments, but it’s up to you whether this is right for your business. If you’re having trouble maintaining a steady cash inflow, then charging interest and potentially scaring away clients may be too much of a risk. However, it could be the right choice to ensure speedy payment if that’s something you’re lacking.

Paying Attention

Speaking of invoices, paying close attention to your accounts receivables by tracking what you’re owed, collecting payments in a timely manner, and determining who is past due will help you increase cash flow. If you’re not on top of these things, then it can seem like you have less cash available than you should. If after checking these aspects you do find yourself in a position with less cash on hand, then consider any expenditures that could be lessened. For example, you could start with your equipment – try leasing any expensive equipment rather than purchasing it. In the short term, this is an effective way to lessen financial stress on your business. It’s also worth considering that equipment leases can qualify you for helpful tax credits.

Invoice factoring is another method you have at your disposal, if you need invoices turned into cash fast. Here at J D Factors, we can walk you through the process and help your business develop the strategies necessary to sustain a healthy cash flow.

Invoicing Do’s and Don'ts - Advice from the Experts

You've done the work, now it's time to get paid! Are your invoices encouraging your clients to pay quickly and on time? Your invoice is part of your customer's experience with your business and doing it well will encourage them to pay you faster. 

It's important to be paid quickly – a good payment turnaround can benefit your business because strong cash flow lets you pay your bills, capitalize on opportunities, and remain stable. It all starts with invoicing. Here are our invoicing tips and guide on how to get paid quickly.

Include a Due Date

You shouldn’t think of your invoice due date as optional. Clients absolutely need a reminder of when the invoice is due whenever they look at it, or there’s no real motivation to go and pay it. You should also think carefully about the terms of your invoice. If your industry standard is 60 or even 90 days, you may want to buck the trend with something more reasonable, such as 30 or 15 days. These terms help you get paid faster and help you get on missing payments faster, too.

Also, keep your due dates consistent so your clients understand when they should pay.

Create a Self-Service Portal

Mailing or hand delivering invoices is outdated, and even emailing them creates the opportunity for them to get buried or land in someone's spam box. Try a self-service portal instead that offers payment methods to customers. Deliver the invoice through the portal, so that your customer is immediately able to pay the moment that they get the invoice.

Choose a portal with lots of payment options, or you will discourage your customers from using it.

Direct Your Invoice Properly

Sometimes your point of contact in the company is not the best person to send the invoice to. When you start working with a client, ask them who should receive the invoice. Often, you’ll have a dedicated contact in accounting who should get all of your invoices. This can save you time, as you won’t be relying on your contact to send your invoice to the right person. That extra step can actually add a lot of time if your contact is busy.

Offer Early Pay Discounts

If it is affordable for your business, offering a small discount for early payment can really help you get paid faster. Try offering a two percent discount for payment before the 15-day mark, or even earlier. Customers who want to take advantage of this discount will often pay the moment they get their invoice. That can save you a tremendous amount of time and work in collecting the invoice.

Don’t offer too much of a discount, or a discount for common pay terms like 30, 60, or 90 days. Those who pay exactly on-time should be motivated by late fees. Use a discount only to encourage the fastest turnaround possible, or you may simply be losing money without getting enough benefit.

Are you still struggling to get paid quickly, even when using these best practices? You can get paid even faster and have a healthier cash flow with invoice factoring! At J D Factors, we pay you as soon as you send your invoice, which can have huge benefits to your business. Reach out to learn more about factoring today.

5 Ways Factoring Can Fix Your Payroll Woes

For millions of Canadians, the first of the month, mid-month or end of the month is a time of relief. Pay day! A time when bills can be paid, savings accounts topped up, and for the 53% of Canadians who are living paycheck to paycheck, necessary purchases made. 

However, pay day may have the opposite feeling for many business owners, especially those without a healthy cash flow. For businesses struggling to make payroll, it can be a time of stress and a scramble to come up with the cash to pay employees what they’re owed. To do so might mean investing time and resources chasing overdue invoices, transferring funds from one account to another, or even drawing on debt. This moment of panic often takes place quietly, so as not to raise concern with employees, which can add further to the stress and isolation experienced by business owners.

Sound familiar? If so, then it’s time to consider factoring for payroll.

One Simple Process to Remove the Stress Associated with Payroll

Factoring for payroll is a service offered by J D Factors and other factoring companies that’s designed to reduce the common stress and uncertainty associated with payroll.

Here’s how it works: Your business turns over your invoices to the factoring company who will then pay your employees consistently and on time. The factoring company will collect the money owed from your clients when each invoice is due. In this way, factoring for payroll is the ideal solution to solve your cash flow issues and ensure that your employees are paid, no matter when your client’s invoices are due.

The Benefits of Factoring for Payroll

Factoring ensures that your employees are taken care of, stabilizes your cash flow and reduces your stress come pay day, but these aren’t the only benefits. Factoring eliminates the time spent chasing clients for overdue payments, a process which is often uncomfortable and can strain important relationships.

Factoring is also a way to provide your business with the cash it needs to grow and stay competitive, because when you use factoring, you know you have cash on hand when you need it rather than having to wait for payment, or wait for a commercial loan to provide the funding that you may need now. This benefit is especially useful in cases where there’s an opportunity to take on a new client but doing so requires an immediate upfront investment in product, equipment or people.

How Much Does Factoring Cost?

Factoring companies will take a percentage of each invoice as their payment. This amount will depend on factors such as:

• Monthly sales
• Terms of sale (net 30, net 60, etc.)
• Level of concentration (one customer at $100,000 vs 10 customers at $100,000)
• Your customer’s credit profile
• The industry.

At J D Factors, we’ll sit down with you and discuss your goals, challenges and finances to ensure that you choose the type of factoring that’s most beneficial for your situation and industry. We’ll also take the time to explain all the terms and conditions of your contract so that you have the knowledge you need to make an empowered decision that supports the future of your business.

So, what are you waiting for? Eliminate your payroll woes and protect your employees and your business. Give J D Factors a call to explore the benefits of factoring for payroll.

Four Tips to Get Yourself Out of Your Cash Flow Crisis

Cash flow problems can make the day-to-day operations of your business much more difficult. When you lack the money to pay suppliers, contractors, or fund your other operating costs, you miss out on critical opportunities. However, if you can make it through a cash flow crisis, the rewards can be great, including higher growth, and a leaner, more stable business. Here are some ways to get out of your cash flow crisis with a business that’s stronger than ever. 

1. Increase Prices

When you don’t have enough cash on hand due to huge demand from customers or the failure of some clients to pay promptly, increasing prices can quickly get you back in the black. This strategy is more immediately effective when you have shorter payment terms (one to 30 days). If your clients pay immediately, you could be bouncing back within the month.

However, you should increase prices carefully as there could be a negative impact of doing so, including slowing growth or losing more reliable customers that pay on time. If you’re concerned, you can selectively raise your prices for clients who don’t pay. Or, selectively raise your prices on select services. Ultimately, there’s a lot of thought that goes into pricing. Consider brushing up on pricing optimization before adjusting your prices.

2. Cut Costs

Cutting costs is a straightforward way to make the most of the money you do have in the bank. Take stock of all of your costs and find out if they are truly necessary for your business as it stands now. Many older businesses become encumbered with superfluous expentidures, such as software they don’t really use, staff positions they don’t really need to fill, or advertisement methods that aren’t providing a strong return on investment. Though this process can be challenging, it is very healthy for a business over the long term.

3. Revise Your Billing Practices

Increasing prices and cutting costs are rather large-scale changes to your business. You can pull yourself out of a cash flow crisis without by changing your billing practices. This is a slower method, but it can help. 

Consider the following changes to your invoices:

• Send complete and correct invoices right after the job is complete
• Change billing terms to immediate payment, or not more than 30 days
• Increase the interest you charge on late payments
• Follow-up weekly on missed or late payments
• Hire a collections agency or a lawyer to reach out to late clients
• Request up-front payment from clients who have paid late before.

4. Choose Invoice Factoring

Luckily, there is a way to quickly get yourself out of a cash flow crisis that doesn’t require large structural changes to your business. It also doesn’t require you to invest your time or money in new billing practices or methods of following up on bad debt. Invoice factoring is a simple solution that makes your business more stable.

You send your invoice to a factoring company like J D Factors, and we pay you immediately. We take on the work of forwarding the invoice to your client and following up on late or missed payments. Meanwhile, you already have the cash in your pocket, and you don’t need to dedicate resources to debt collection.

J D Factors also offers non-recourse factoring, which means that if your client goes bankrupt and can’t pay, we’ll protect your cash flow by taking the loss. Reach out to us today to learn more about our non-recourse invoice factoring services.

4 Invoice Factoring Mistakes to Avoid at All Costs

Invoice factoring can be a useful tool to keep your cash flow healthy and your business growing. It’s often your best alternative to a bank loan or line of credit. However, invoice factoring isn’t something you want to jump into without fully examining how it will work for your business. Here are four invoice factoring mistakes you should avoid at all costs.

Mistake #1: Choosing Recourse Factoring When You Want Non-Recourse Factoring

Have you decided that factoring is best for you because you’re finding it challenging to collect from clients who are chronically late? Or, have you grown so fast that money is out the door before you get paid for previously completed projects? There is always a risk that some of your clients cannot pay, whether because of poor cash flow of their own or even bankruptcy. If so, who is responsible for the bad debt?

In recourse factoring, you’re responsible for bad debt regardless of the reason for nonpayment and you have to pay your factoring company back for the full invoice amount and any fees your customer refuses or can’t pay.

However, if you chose non-recourse factoring, the factoring company takes the hit if the reason for nonpayment is a credit issue, such as bankruptcy or if they’ve closed their doors, moved away, or have poor cash flow themselves.

Generally speaking, recourse factoring is best for companies who know and trust their customers, while non-recourse factoring is best for those who are new to the business and are looking to grow. However, choosing the right type of factoring for your business is not quite so cut and dry.

There are several myths out there about recourse versus non-recourse factoring which cause confusion, and it’s important to understand the differences between recourse and non-recourse factoring before making a decision about what’s best for you.

Some people think that with non-recourse factoring you’ll get lower advance rates or that it’s harder to qualify which is simply not true. Also, some people dismiss non-recourse factoring thinking that it’s unaffordable. While non-recourse factoring can be slightly more expensive because you’re paying for the additional protection, at
J D Factors we offer very competitive rates for non-recourse factoring.

Considering these facts, for most businesses, especially B2B companies, it makes sense to mitigate your risk of bad debt with non-recourse factoring, which provides peace of mind that you will be paid and able to pay your own obligations.

Mistake #2: Making a Price-Based Decision

A common mistake people make is choosing a factoring company based on price alone. It’s important that the factoring company knows and has experience in your industry. As well, ensure that they understand your needs, are flexible and have a simple termination policy. As you can see, when it comes to choosing a factoring company there’s a lot more to consider than price alone.

Mistake #3: Misunderstanding the Fees of Your Factoring Agreement

Factoring companies make money by taking an agreed upon percentage of each of your invoices. There may also be charges for other services you ask for. It’s important to understand how much these fees are. J D Factors stands alone with fully transparent pricing, with no hidden fees.

A factoring company may, for example, charge their fee on each invoice you send them, by only advancing a certain percentage of the invoice It’s best to understand the fees and schedules before you sign up.

Mistake 4: Accepting Payments from Clients Instead of Re-Directing

It’s important to ensure that your transfer to factoring is complete. You don’t want to be receiving money from your factoring company and your client, as you’ll end up paying much more or even losing your reserve amount. Instead send your customer’s payments to your factoring company immediately.

Or, partner with a factoring company like J D Factors that does all of the legwork for you and direct your customers right to them for payment. It is important for the lines of communication to always be open between you, your customer, and your factoring company. It may take a bit of time for your customers to adjust to this, but once they do it will be smooth sailing.

J D Factors is dedicated to helping you avoid the common pitfalls of switching over to factoring. We have experience guiding companies and their clients with our exceptional customer service and custom solutions. Reach out to us today to learn more.

Calculating the Cost of Your Outstanding AR

Your outstanding accounts receivable (AR) are costing your business money, but how much? The Harvard Business Review published a report detailing just how much outstanding AR costs businesses, depending on how long the account goes unpaid.

The study found that if your invoices are unpaid for 30 days, your business is losing 1.82 percent of the total amount. According to Advantage Business Magazine, Harvard’s calculation takes into account six forms of cost including: time, administrative cost, opportunity cost, predictability, financing, and bad debt (Click here for more information).

As you would expect, the longer you carry your outstanding AR the more it costs your business in each area. If your accounts are unpaid for 60 days you lose 10.29 percent. If you stretch yourself 90 days without payment, you lose 19.74 percent. And, most disturbingly, if your client hasn’t paid in 120 days, your business is losing 30.71 percent of the account total.

When you calculate the cost of your outstanding AR, it’s easy to get discouraged. Even at the thirty-day mark, your business cash flow is stifled, making you less agile and less able to take advantage of opportunities. The more you can reduce your outstanding AR costs, the better.

Unfortunately, the solution is not as straightforward as you may think. Sinking more resources into administrative costs to get the invoice paid earlier isn’t ideal. Yes, you may get the money in earlier, but you’ve bumped up your costs, so you’re losing roughly the same amount of money, perhaps more if your invoicing strategies don’t work.

Instead of focusing on business invoicing, you can use invoice factoring to cut your costs significantly. You send your invoice to J D Factors, who pays you within 24 hours in cash, and takes on the cost of invoicing your clients or customers. This can save you anywhere from one to 30 percent of each invoice’s value, which adds up quite significantly.

Plus, invoice factoring gives you a solution to the outstanding AR cost problem, means you’ll have the freedom to use your resources strategically. Instead of spending money on administration to get invoices in faster, you will be able to spend that money wherever your business has the biggest opportunity.

Perhaps for you that’s marketing, where you can gain more clients and grow. Or, perhaps that’s in staffing, where you can invest in new talent to increase your efficiency and push your business forward. Whatever your biggest opportunity is, invoice factoring will give you the funds and flexibility to pursue it.

The benefit to you is that you can stop chasing your tail trying to get money you’ve already earned. The benefit for us at J D Factors is that as your business overcomes cash flow problems and grows, you send more work our way.

Invoice factoring can give you the ability to focus on doing what you do best, while our expert team at J D Factors focuses on how to collect your outstanding accounts receivable. Contact J D Factors to apply for our services or to request a custom quote.