Tips to Hire and Keep the Right Drivers

Businesses in the transportation industry and those that operate fleet vehicles are struggling to find qualified drivers. Keeping the qualified drivers that you do employ can also be a challenge, but it's an important one to manage. Low driver turnover will lower your hiring and training costs which helps reduce your operating costs. 

Even in the face of a labour shortage there are things you can do to hire more drivers and keep them, too. Here are our tips:

Offer Referral Bonuses

Your current drivers likely know other drivers. Plus, the connection between them means they may both be more likely to stay with the company. Motivate your employees to refer friends and family with a bonus.

Post to Multiple Platforms

Most people find jobs online, but you can’t be sure which platform your perfect driver is looking at. To increase your odds of success post to all of the online job platforms that people use in your area – LinkedIn and Indeed are good starts.

Offer Training Support

Sometimes your ideal truck driver isn’t a driver yet. You may have much more success when bringing people into the job and covering some or all of their costs for any government-mandated licensing or training programs.

Of course, you should also be conducting your own training for new drivers. Ensure this training is designed to create bonds within the company, which will help your new truck drivers transition to work more effectively.

On-Boarding Clarity

Different businesses have different policies for compensation, scheduling, and routes, all things drivers care a lot about. You can keep more drivers if they understand all of the relevant details of their job up front and agree to them, rather than being surprised and discouraged later on. Things you should be very clear about include:

• Routes, scheduling, and time at home
• Compensation including paid time off and benefits
• Specific relationship, as an employee not a contractor
• Specific vehicle or other equipment they will operate

·       You may find a few people do not agree to the employment after a very frank conversation about the position, but these are people who would not have stayed with your company anyway. Now you avoid the cost of losing them and can pick another candidate.

Work Quality

A few different factors of a driver’s work can encourage them to sign on with your company and to stay. Offering them more guaranteed “at home” time is a great way to ensure they stay motivated when they are driving. Ensuring that dispatchers cultivate a good relationship with the drivers can also help them have a positive attitude about work.

Compensation

One of the best ways to attract better drivers and keep them is simply to offer them more financial compensation. This includes a larger hurly rate or salary, as well as other financial benefits such as more paid vacation and sick time and better health benefits. You can also motivate drivers with bonuses for safe driving or for bonuses for being with the company for a certain period of time. 

Payroll Tips

For transportation companies, cash flow can be a problem and it can impact your ability to keep the best employees. Inconsistent and poor pay will reduce your ability to hire and keep the best drivers. You can use invoice factoring to get healthier cash flow and thereby provide better compensation to your drivers. Reach out to the team at J D Factors today to discuss how invoice factoring can improve your payroll and cashflow and reduce employee turnover.  

Cash Flow Tips in Times of Inflation

In Canada, inflation is creating some instability for businesses. Your suppliers may be set to raise prices, your clients or customers may be intent on spending less, and you may not be sure how to handle your own pricing scheme. One way to better ensure you weather an inflation storm is to focus on your cash flow. 

Between increased costs and lowered sales, some businesses will find themselves remarkably low on cash, potentially to the point of significantly impacting their ability to meet operating costs and stay afloat. How do you protect your working capital? Here are some cash flow tips specifically for times of high inflation.

1. Stop Extending Credit

Extending credit to your customers when inflation is minimal may make financial sense. However, as inflation rises steeply, the cost of that credit is amplified. What might have cost you $100 to deliver this month may cost you $120 to deliver the next. The money your customer is giving you a few months down the road is dramatically less valuable than the money you could get from them at the time you rendered your services. Of course, you’ll always have some delay between fulfillment and payment, but this delay is more disadvantageous during times of high inflation. Stop extending credit and create new policies or invest in new technologies that can encourage clients to pay you as quickly as possible.

In addition, you also should consider the possibility that your clients will be overwhelmed by inflation themselves and may not be able to pay you. Avoid bad debt and stress on your business by denying credit moving forward.

2. Increase Inventory - Wisely

Your supplies and inventory cost less today than they will tomorrow. Where your supplies or goods are shelf stable, you may consider purchasing and storing more, especially if you expect inflation to continue to rise. It is most wise to do this for core products or supplies that you are sure you will be able to sell. Stocking up on products that may decline in demand can leave you with inventory you can’t sell and further undermine the stability of your business. Stocking up on solid inventory can be a hit to your cash flow now but can make it much healthier down the road.

3. Understand the Risks of Loans

When you’re struggling to keep your cash flow healthy, a loan may seem like a good option. And, it can be, but the value of a loan is diminished during times of high inflation. By and large, loan rates increase during periods of inflation. If you have fixed rates for any loans or lines of credit you have then you don’t have to rush to pay them off. However, taking on new or having variable rate loans can be detrimental to your business.

4. Explore Invoice Factoring Options

Invoice factoring is a wiser way to achieve a healthier cash flow. In this arrangement, you send your invoices to a factoring company which pays them immediately, and then secures payment from your clients or customers. You get the benefit of your cash right away, which is essential as any delay in time means the value of your money is reduced. Your factoring company can even shield you from bad debt in what is known as non-recourse factoring, which is highly beneficial in times of high inflation. Whether you're looking for cash to increase inventory, hire, or otherwise invest in your business, factoring is an option worth considering.

Reach out to J D Factors to discuss how invoice factoring can help your business have healthier cash flow.

 

5 Easy Fixes for Common Payroll Errors

For most businesses, payroll is a huge expense. While businesses in the service industry generally have higher payroll costs, it's fair to assume that 20% to 30% of your gross revenue will be spent on payroll. It's important to be precise and accurate whenever you're dealing with such a huge chunk of money. Consequences for late payments, missed deductions, and more can add up and eat into your business' bottom line. Here are some common payroll errors and easy fixes to help you get the most out of your payroll.

1.      Remit Your Payroll on Time

Missing deadlines for payroll remittances to the CRA is a costly mistake that's commonly made. The CRA can fine you 10% of the total of the late remittance for a first offense and 20% for a second offense in the same calendar year. The later you are, the more interest you are charged.

Although it's costly, it's easy for a business to lose track or forget to file payroll remittances on time. Outsourcing payroll is one simple way to avoid these late penalties.

2.      Know if a Person is an Employee or a Contractor

You can get into trouble if you pay employees as if they are contractors, especially if you're audited by the CRA and they determine that the arrangement is more like an employer/employee relationship. If you classify the relationship incorrectly, you could end up being liable for the CPP and EI owing on whatever amount was paid to the person. Visit the CRA's Employers' Guide to learn more and ensure you're classifying the people who do work for you correctly.

3.      Deduct CPP, EI and Income Tax from Overtime Pay

If you're paying employees overtime, you still have to deduct CPP, EI and income tax from that overtime pay. The way you should pay overtime depends on the pay period. Whether the amount owed is paid in the same pay period it was earned or paid in a later pay period will depend on how you pay it and what deductions you make. Talk to your accountant of visit the CRA's Employers' Guide to ensure you're paying overtime correctly.

4.      Pay CPP on Commission

In some situations, you may pay an employee commission after they sell something, which can happen irregularly. In this case, to determine the maximum CPP contribution amount, you have to prorate the annual basic exemption amount for CPP for the number of days in the year between the commission payments. Otherwise, you may pay CPP incorrectly and be stuck making up the difference later on.

5.      Ensure You've Got the Cash for Payroll

Let's face it. Payroll can put a huge strain on your cash flow. Talk to J D Factors about invoice factoring, which is a great solution to ensure you always have the cash available to pay your people on time.

Correcting these costly payroll errors will help you avoid having to pay more than you need to. With your payroll under control your cash flow will be too, which is a critical part of a strong, healthy and growing business. Give the team at J D Factors a call for more cash flow tips! 

Cash Flow Mistakes SMEs Should Avoid & 4 Easy Solutions

You need to buy supplies, pay staff, and make investments. But suddenly you don’t have enough cash on hand for these necessities. Cash flow sputters like this can significantly impact your business, so much so that you miss out on contracts, are late to deliver, drive away your best staff and struggle with other problems. For many small and medium sized enterprises (SMEs), most cash flow issues are the result of a handful of common mistakes that are easy to correct. Here are four things your SME should do to avoid common cash flow problems.

1. Conduct Regular Cash Flow Projections

If you know that a cash flow problem is coming, you can change your decisions to get your business on the right track. The key to seeing problems coming is to conduct cash flow projections. Many different accounting programs include options to project your cash flow. You can also project it yourself with basic expenses and accounts receivables information.

2. Finance Major Purchases

If you need to invest in new equipment, property, or other major purchases, don’t dry up your cash reserves to do it. You need the flexibility of having cash on hand. Look into financing options for all of your major investments. It may cost a bit more, but it also enables your business to be more financially flexible and take advantage of opportunities.

3. Regularly Check Your Profitability

If your business isn’t profitable, then you will inevitably struggle with cash flow. Even if you were very profitable the last time that you looked, it's important to review your finances regularly because things can quickly change. Check how profitable you are and look for ways to boost your profitability. You may need to charge more for certain services or products, focus more on selling what’s most profitable to you, or reduce your expenses. Regularly checking your profitability is a wise idea to streamline your business and prevent major problems before they pop up.

4. Keeping Good Invoicing Practices

When you get paid will dramatically affect your cash flow. In order to get paid as quickly as possible, you have to have strong invoicing practices. That means making payment terms clear to customers from the outset, sending out invoices as soon as you can, demanding payment in 30 days or less, following up on invoices that are late, and using strong collections tactics. If you work with fewer, larger clients and can afford to be selective, it is wise to take on only the clients who pay well. Also, you can consider offering stricter terms (such as higher late fees) for clients who routinely pay late.

What If You Are Still Having Cash Flow Problems?

Some businesses have to wait a long time for payment, manage large projects, and deal with other inherent problems that make managing cash flow more problematic. Factoring can help you manage your cash flow better so you can build a more robust business. You’ll get your money within 24 hours of issuing your invoice and be able to use it immediately. This can also benefit you by reducing the time and resources you spend on invoicing and collecting. Contact J D Factors for more information on how invoicing can help your SME regain control of your cash flow.

Use Factoring to Get Control of Your Cash Flow in 2021

Looking to get your company's cash flow under control in 2021? You're not alone. Over the last year, you may have found that many of your customers are slow to pay as they deal with the fallout from COVID-19. These delays have ramifications for your business, reducing your ability to buy supplies, pay staff, and keep your business running.

Invoice factoring is a simple solution to cash flow problems. When you send out an invoice, you receive it’s value in cash from the factoring company, minus a fee. Instead of waiting for 30 or even 90 days for payment, you get paid right away. When your customer eventually pays, they pay the invoice factoring company. In the meantime, you regain control of your cash flow and keep your business operating smoothly.

Factoring companies handle billions in invoices every year, and many specialize in a specific industry and tailor their services to serve those clients best. Here are five ways that invoice factoring can help you regain control of your cash flow:

Helping New Businesses That Can't Secure a Bank Loan

Factoring has now been accepted as a viable alternative to a bank loan in many industries across Canada – from trucking to food manufacturing and distribution. Many companies that don't qualify for a loan because they are too new to have established credit, or because they have poor credit are eligible for invoice factoring. That's why invoice factoring is a powerful tool for start-ups and businesses looking to get back on their feet but need an investment in people, inventory, equipment, technology or supplies to do so.

Full Access to Your Account Receivables

Businesses that are just starting out or that have struggled with loan payments can use factoring when they can’t access a loan, but the benefits of invoice factoring are more far-reaching than that. Many businesses that do qualify for loans still use factoring because it gives full access to all of the money in their account receivables now. Access the money you need without worrying about managing loan payments or applying for additional loans down the road.

An Alternative to Bringing in an Investor

Invoice factoring is a great alternative for businesses that are looking for investors. Outside investors may want a portion of your business in return for an infusion of cash. If you need to improve your cash flow, consider invoice factor as an alternative to giving up a stake of your business to an investor. What’s great is that, unlike many investors, invoice factoring will keep up with your sales, no matter how large they get. It’s a wise solution for businesses that are expecting a big ramp-up, or that are worried about managing cash during periods of hyper-growth.

Invest in Your Business

In addition, factoring works well for established companies that issue large invoices that clients take a lot of time to pay. In the 30 to 90 days you are waiting for your customer to pay, you could instead have that cash to reinvest in your business. Self-investment allows you to make better long-term decisions, like buying more materials in bulk, offering the stability to keep your best staff, having the cash to take on more work, and much more.

Reduce Operating Costs

Every business that uses invoice factoring can cut out some of their operating costs. You won’t have to follow-up with invoices, saving you significant time and labour. If you choose non-recourse factoring, (where the factoring company handles clients that don’t pay), then you also will save time and money on collections. Non-recourse factoring has the additional benefit of protecting you from clients who go bankrupt and will never be able to pay the invoice.

Invoice factoring is a powerful tool to help businesses of all kinds get control of their cash flow. Reach out to J D Factors to learn more about how to integrate invoice factoring into your business this year.

 

How to Prepare Your Business for the Second Lockdown

 

As Ontario faces another lockdown on Boxing Day, businesses have a short period of time to prepare for the financial health of their operations and for the wellbeing of employees. While the lockdown is certainly going to be financially taxing on many SME's, the silver lining is that this is not the first time businesses have been through the challenges of either closing completely or operating with restrictions in place. 

If you haven't already, now is the time to lean on your experience over the last year to ensure that you are as prepared as possible for the second lockdown. Here are five tips to help you do just that:

1. Look back at your response to the first lockdown

A successful business is introspective. It's important to look at what went well, and what didn't during the first lockdown and make changes accordingly this time around. Keep in mind that what went well from your perspective may differ from others. Take the time to talk to your employees, partners, suppliers, vendors, and customers to talk about what worked and what you should do differently.

2. Expect and anticipate shipping delays

There have been more shipping delays than usual this time of year because of increased online holiday orders as consumers bunker down and stay home. That may mean that essential business goods or shipments out to customers are taking longer to arrive.

Be patient and remember that essential workers in the shipping and trucking industries are working harder and putting in extra shifts and long days. Despite their efforts many companies are still struggling to keep up with demand and make deliveries on time.

From delivering essential food items to the COVID-19 vaccine, those in the trucking and freight industries are giving up time with their own families and putting themselves at risk. This essential and thankless job is keeping Canadians fed, comfortable and secure and allowing business in Canada to continue. The best way to deal with these delays is to know the reality of the situation and place orders well in advance of when you need them.

3. Identify bottlenecks

Procuring and delivering goods may be one bottleneck to deal with during lockdown, but are there others? Common bottlenecks that can put your business at risk include staffing and cash flow.

Are you ready to cover shifts of employees who may be unable to come to work because they've got symptoms or are waiting for a COVID test result? Have a plan in place and trained staff on standby just in case.

4. Get Your Finances in Order

Many businesses across the country have been relying on government subsidies and programs to continue to operate. That may help you get through the lockdown, but it's not a long-term strategy. For businesses with reduced hours (or those who will be closed), take advantage of the time afforded you and get your finances in order. In an article for the Chartered Professional Accountants of Canada, business consultant Eitan Dehtiar suggests that businesses "look at an overall cost reduction plan, trying to transition as many fixed costs as you can to variable costs so that you have the ability to turn off the tap and adjust."

In addition to reducing costs, advice from EY (formally Ernst & Young) includes evaluating short-term liquidity and closely monitoring cash flow to stay on top of potential shortfalls.

5. Remember, Cash is Always King

Cash flow is always critical to the health of a business, but even when business is good, if customers don't pay what's owed, things can go sideways. Even businesses that have never missed a payment with their bank, like Carl Gatt, owner of BLB Transport Group, may be denied credit when it's needed.

Earlier this month, FreightWaves interviewed Gatt, who shut his trucking business down after a financing dispute with his lender, RBC Bank. Gatt, who is planning on retiring, ended up paying his drivers from his own personal savings after his business accounts were shut down as the dispute went to court.

Luckily for Gatt's drivers, RBC Bank and the courts agreed that he could sell his business to Ready Go, who agreed to buy the company's assets and hire most of Gatt's employees. "When I met Carl, I saw how much he cared about his employees," Ready Go owner and General Manager Ajay Virk told FreightWaves, adding that "we didn't want to see these guys losing their jobs."

While Gatt's story ended on a somewhat happy note, this isn't always the case. Now, more than ever, it's important to get a hold of your cash flow, ensure your accounts receivable are up-to-date, and have a plan should any government programs or subsidies you're using disappear.

Relying on your bank for credit is risky. Instead, consider invoice factoring as a safer way to ensure your expenses are covered. With invoice factoring you'll get paid instantly for your invoices so you can pay your employees and cover expenses. Give the team at J D Factors a call to learn more. Our contactless process means we're able to help your company get control of your cash flow, even during the lockdown.

 

 

 

How Factoring Can Help Save Your Business from Financial Uncertainty

Managing cash flow always has its challenges, but during a pandemic it can be even more difficult. For most B2B businesses, instability creates unpredictable customer behaviour. Cancelled orders, delayed payments, and bankruptcies will all undermine your cashflow, and potentially even threaten your own business. Some small businesses are finding themselves negotiating with their larger customers who use Covid-19 as a reason to try to change payment terms.

If your cash flow has been a source of worry for the last few quarters, or you’re worried about the impact of even more lockdowns on your customers and their ability to pay, you should consider invoice factoring. Invoice factoring can help save your business from financial uncertainty, here’s how.

Cash in Your Hands

When you work with an invoice factoring company, you send your invoice out to the company. The factoring company pays you an agreed upon percentage of what you are owed, and then passes the invoice onto your customer. If you work with J D Factors, you’ll have payment for your invoice within 24 hours. That means that no matter how long it takes for your customers to pay, you’ll have the cash you need to:

• Buy more materials and inventory
• Pay your staff
• Pay your rent
• Invest in opportunities and innovative practices.

A strong cash flow is critical to keep running your business, which is critical during this financially difficult time.

Let Us Handle Collections

What happens when you have many more late payments than usual? Usually, you have to divert more of your resources, like money and staff time, to remind customers to pay. Stop chasing clients down! When you work with an invoice factoring company, you don’t need to waste your resources or threaten your relationships with your overdue clients. Leave all that headache to us. We will remind your customer to pay and if necessary, deal with collections, which can be an expensive process for you (and less so for us, because we have partnerships with outstanding collections agencies.)

Another benefit of having us handle the collections is that you won’t need to speak to your customers during the collection process, and they won't have the opportunity to bring up payment term changes with you.

Non-Recourse Factoring

Bankruptcy of your clients is a large risk in 2020, and likely will be moving into 2021. Forbes argues that more retailers are likely to go bankrupt in 2021, and other industries may be at risk too, especially as the Canadian government drops some of the protections it has offered businesses.

Bankrupt businesses do not have to bring your company down with them. J D Factors offers non-recourse factoring. That means if you have a customer who does not pay because they go bankrupt, we do not ask for the money we paid you for the invoice. You don’t have to return the funds, which means you can confidently use the money to run your business when you first receive it, even if you suspect that your client is in trouble. And, you don’t have to worry about absorbing the bad debt from a client’s bankruptcy, we will do that for you.

Non-recourse invoice factoring from J D Factors can help save your business during these financially difficult times. Reach out to us today to discuss how we can support you.

Negotiating Better Credit Terms

As a small or medium sized business, you deal with credit all of the time. You get credit from your bank and you may offer credit to your customers. In both instances you will benefit financially with better credit terms. Credit from your bank can end up costing a lot. Extending too much credit to your customers can cost you, too. Here are six tips for SMEs to negotiate better credit terms. 

Negotiate with your Bank

Negotiating interest rates and other terms with a bank can be challenging. In fact, many businesses do not attempt to negotiate with banks at all. You may be surprised to learn businesses have a little more wiggle room than consumers when it comes to accepting a bank's terms. Here’s how to better negotiate:

• Understand your situation: You must negotiate with reference to your credit score, your finances, and your projected future. These are the areas that your bank is most interested in.
• Start early: If you’re negotiating terms on an existing credit product, start talking to the bank as soon as possible. On new products, try to negotiate well before you need to use the credit, so you have more time to come to an agreement. 
• Know your options: If you feel like you don’t have any other options, you might agree to terms that aren’t favorable. Understand your bank’s range of credit options and ask about them. Know that you can go to other banks and financial institutions, too. 

Negotiate with your Customers 

When you offer customers an invoice and are delayed payment, you are essentially extending them credit. You may also extend credit to customers with a monthly payment plan for your products or services. In either case, negotiating more favorable terms will result in better cash flow. How do you negotiate successfully, especially if favorable terms mean working against industry standards? Here are some tips:

• Set expectations early: Afraid of losing business by asking for unusual credit terms upfront? Most customers won’t walk and will negotiate when you ask for unusual terms. It’s easier to negotiate when the customer isn’t used to your existing arrangement, so ask for better terms up front. 
• Offer services: There are many services you may be able to offer that cost you nothing, but which matter to your customer. Offer these services in exchange for better credit terms. For example, offer 24/7 customer service, better processing times, or free shipping for invoices paid up front. 
• Offer a discount: If you can afford to, then consider offering a small discount (two percent) for clients who pay their invoices very quickly (within five days). Having invoices paid quickly is an important step to securing better cash flow for your business. 

If your discussions of new credit terms don't generate a lot of interest amongst your customers, then consider using other tools to improve your cash flow. Invoice factoring is one strong option. Your invoices are paid upfront, and the factoring company worries about collecting on those payments from your clients. The result is an improved cash flow and more time to focus on your business. 

Call the team at J D Factors to learn more about the benefits of factoring and for tips and advice when it comes to negotiating better credit.

These Industries Benefit the Most from Factoring

Non-recourse invoice factoring is a powerful tool for many businesses. Those that need better cash flow, more protection from the risk of bad debt, and general flexibility will appreciate the convenience of invoice factoring. However, there is a reason that factoring is more popular in certain industries. 

Some industries present unique challenges to businesses that factoring alleviates, which ultimately makes the business more competitive and stable. Here are four industries that benefit greatly from factoring:

1. Transportation

Trucking is all about time. You need to make your deliveries on time, but customers don’t always pay on time. Even when they do, the industry standard is payment 60 to 90 days after delivery. Afterall, whoever you deliver to needs to use the goods you deliver to run their business and then get money from their clients or customers to pay you, right?

It's this expectation that causes trucking companies to often suffer from a lack of liquidity, which in many cases can prevent them from expanding. Anyone in the trucking industry knows that there are many large, upfront costs to pay for, including staffing, regulations and fuel. Getting cash upfront from your invoice factoring company can help you meet your costs and invest in your expanding business at the same time.

2. Food Manufacturing

Food manufacturers often have large costs and large inventories. You may be worried about new labelling and container regulations, how to meet consumer demands for wellness-focused food, and much more. Selling the value of your invoices through invoice factoring can help you get the supplies you need to fulfill customer orders. In turn this allows you to take on more work, expand when you need to, and make bolder moves in ingredients and packaging. If you’re so inclined, the cash flow strength from invoice factoring can help you innovate, too.

3. Staffing

Digital tools like automation and artificial intelligence are the future of the staffing industry. You’re crunched for time and are tasked with handling large volumes of information while finding just the right talent prior to getting paid. You need capital to invest in the resources to automate, which will help you succeed. With invoice factoring, you get access to invoices upfront, and can use that money to run your business more efficiently.

4. SMEs

While not an industry per se, small and medium sized enterprises do have unique needs that invoice factoring can fulfill. For example, many SMEs cannot qualify for traditional sources of funding, such as loans from a bank. Instead of lending, you can sell the value of your invoicing and get the capital you need to invest in your business and its growth. Non-recourse factoring can also provide you with valuable protection from loss and bad debt, which in some cases can make or break an SME.

Whatever industry you operate within, talk to the team at J D Factors about the challenges you're facing. We work with many businesses within the transportation, food manufacturing and staffing industries as well as owners of SMEs who are looking for a customized financial solution like factoring.

5 Ways Factoring Can Reduce Your Operating Costs

We normally think of factoring as a way to fix cash flow problems. While that's true, factoring can also reduce your operating costs. Simply having consistent cash flow on hand and reducing the overhead you need to manage your accounts receivable can significantly lower your operating costs, making your business that much more efficient and profitable. Here are five ways that you can use factoring to reduce your operating costs: 

1. Outsource or Better Manage Staff

Do you currently use subcontractors to fulfill the larger orders you get? Do you have to lay off staff sometimes when your cash flow dries up? Factoring ensures a consistent cash flow, which allows you to manage your payroll or outsource some tasks to make your business more efficient.

Consistent cash flow may also mean that you can keep more, higher quality staff on hand. Creating a better work environment will enable your employees to give you their best, which can reduce overtime payments and the high one-time costs of hiring and training.

However, it can be even more cost-efficient to outsource specific tasks, including IT, accounting, and marketing, all of which can substantially decrease your operating costs. 

2. Buy Materials in Bulk

For some industries buying in bulk can be a huge savings. Suppliers can afford to give you significant discounts when you buy up more of their product, and this can even lead to a better working relationship with the supplier over time. You become a better customer, who gets more of their time and attention.

Unfortunately, not every business has the cash on-hand to buy in bulk, even when they know they’ll use all the material quickly. Invoice factoring can give you the cash boost you need to make better purchasing decisions, including getting those bulk discounts.

3. Buy Based on Subscription

Working with perishable goods? Those in food manufacturing and similar industries may not be able to buy in bulk because they won’t use all of the supplies in time. In this case, suppliers are more likely to work out discounts based on how consistently you purchase from them. Some suppliers have moved to subscription models; however, you may not be able to take advantage if you have an inconsistent cash flow. Invoice factoring can help. 

4. Accounts Receivable Management

When you use invoice factoring you do not need to manage sent invoices or chase clients to pay you. This can save a ton of time and money. Not having to remind clients about invoices and arrange for payment may mean that you can reduce your accountant or receptionist staff or freeing them up to maximize your business in other ways.

5. Save on Collections Agencies

There are some clients who just won’t pay, so you need to use collections agencies or other expensive measures to get your money from them. One great thing about non-recourse invoice factoring, is that you never have to worry about collecting from a client. If they don’t pay, your factoring company will do the work of taking them to court for you.

At J D Factors our team will work with you to create a plan to reduce your operating costs. Reach out today to learn more about how factoring can help your business.

Financial Solutions to Manage Your Cash Flow Better in 2020

Was 2019 a difficult year for keeping on top of your business bills and costs? As you reflect on last year’s business performance, you may feel that you need to plan for new cash flow solutions. Poor cash flow can cost you opportunities, customers, and even other business relationships such as sub-contractors. Commit to better cash flow in 2020 with these financial solutions.

Fine Tune Your Process

Having more cash on hand may be a simple matter of finding that cash in your process. Whether you are providing a service or creating a product (or both), you should review your process yearly. Are there cost savings to be found in streamlining your production, changing your services, or even your pricing structure? For example, subscription-based pricing gives businesses more consistent payments and therefore makes managing your cash flow simpler.

Change Your Vendor Relationship

It’s a wise idea to review your current vendor relationships and make sure you’re still working with vendors that make the most sense for your business. It’s not always wise to choose the cheapest, but you need to regularly review what else is out there in case there are more affordable options that may work out better in the end.

Once you’re sure you want to move forward with your vendors for 2020, you may consider putting some new effort into the vendor relationship. Do they have knowledge you can take advantage of, or ideas about how your business can become more efficient? Both can help you manage your cash flow better.

Reward Regular, Timely Payments

Once you’ve reflected on your vendors, reflect on your customers as well. It’s easier to manage your cash flow when you have customers who pay on time. You can encourage them to do so by rewarding timely payments with thank you notes, coupons and discounts.

You can also discourage late payments by changing your payment policies. The following can help:

• Send invoices immediately
• Follow-up on invoices before they are due
• Charge more interest on late payments
• Have customers who pay late make deposits upfront
  

Try Invoice Factoring 

Unfortunately, managing your customer’s payments and trying to discourage late payments can be costly, and so can trying to recover payments from clients who have outright refused to pay. This can quickly eat into your cash flow. A better solution is invoice factoring.

In order to start invoice factoring, you need to partner with a factoring company. Instead of sending your clients your invoice, you send them to the factoring company, who pays you the invoice amount immediately. Then, the factoring company sends the invoice to your client and does the hard work of getting a payment. This is very beneficial for managing cash flow as you get paid immediately, minus the factoring company’s fee.

Another type of accounts receivable factoring, called non-recourse factoring, may be an even better option for you. If your customer never pays the invoice, the factoring company does not ask for the initial amount they paid you. They take the loss, not you.

Reach out to J D Factors today to get a quote for invoice factoring and start 2020 off with better cash flow management.

Four Tips to Get Yourself Out of Your Cash Flow Crisis

Cash flow problems can make the day-to-day operations of your business much more difficult. When you lack the money to pay suppliers, contractors, or fund your other operating costs, you miss out on critical opportunities. However, if you can make it through a cash flow crisis, the rewards can be great, including higher growth, and a leaner, more stable business. Here are some ways to get out of your cash flow crisis with a business that’s stronger than ever. 

1. Increase Prices

When you don’t have enough cash on hand due to huge demand from customers or the failure of some clients to pay promptly, increasing prices can quickly get you back in the black. This strategy is more immediately effective when you have shorter payment terms (one to 30 days). If your clients pay immediately, you could be bouncing back within the month.

However, you should increase prices carefully as there could be a negative impact of doing so, including slowing growth or losing more reliable customers that pay on time. If you’re concerned, you can selectively raise your prices for clients who don’t pay. Or, selectively raise your prices on select services. Ultimately, there’s a lot of thought that goes into pricing. Consider brushing up on pricing optimization before adjusting your prices.

2. Cut Costs

Cutting costs is a straightforward way to make the most of the money you do have in the bank. Take stock of all of your costs and find out if they are truly necessary for your business as it stands now. Many older businesses become encumbered with superfluous expentidures, such as software they don’t really use, staff positions they don’t really need to fill, or advertisement methods that aren’t providing a strong return on investment. Though this process can be challenging, it is very healthy for a business over the long term.

3. Revise Your Billing Practices

Increasing prices and cutting costs are rather large-scale changes to your business. You can pull yourself out of a cash flow crisis without by changing your billing practices. This is a slower method, but it can help. 

Consider the following changes to your invoices:

• Send complete and correct invoices right after the job is complete
• Change billing terms to immediate payment, or not more than 30 days
• Increase the interest you charge on late payments
• Follow-up weekly on missed or late payments
• Hire a collections agency or a lawyer to reach out to late clients
• Request up-front payment from clients who have paid late before.

4. Choose Invoice Factoring

Luckily, there is a way to quickly get yourself out of a cash flow crisis that doesn’t require large structural changes to your business. It also doesn’t require you to invest your time or money in new billing practices or methods of following up on bad debt. Invoice factoring is a simple solution that makes your business more stable.

You send your invoice to a factoring company like J D Factors, and we pay you immediately. We take on the work of forwarding the invoice to your client and following up on late or missed payments. Meanwhile, you already have the cash in your pocket, and you don’t need to dedicate resources to debt collection.

J D Factors also offers non-recourse factoring, which means that if your client goes bankrupt and can’t pay, we’ll protect your cash flow by taking the loss. Reach out to us today to learn more about our non-recourse invoice factoring services.

Never Have to Write Off Bad Debt Again

When a client of yours is unable to pay you, you simply have to take the hit. You can write off bad debt, but you can’t recover the strain on cash flow you’ve been suffering, and you can’t get back the time you spent trying to recuperate the debt. In fact, bad debt hurts companies in both B2B and B2C industries more than you might anticipate. 

The Negative Effects of Bad Debt

Typically, you will complete a quote or project for a client well before you realize they won’t be paying you. The result is a reduced cash flow that doesn’t just affect the un-paid project, but also your projects with other, more stable customers.

How does reduced cash flow from a delinquent client negatively impact customers with whom you have a strong relationship? Reduced cash flow means you run the risk of not being able to quickly fulfil customer’s orders and it can prevent you from expanding your business, buying new equipment, or taking advantage of opportunities for growth. Writing off bad debt can cause you to lose a hundred little opportunities.

One bankruptcy can ripple throughout a whole industry. The bankruptcy of Target Canada Co. left more than 1,700 companies with bad debt, ranging from a few thousand dollars to a few million. Any amount of bad debt can threaten a company’s future success, and all of these companies will have to handle this shortfall somehow.

Five Tips to Avoid Bad Debt

It’s best not to let yourself get into this situation in the first place. Here are our best business accounting tips to avoid bad debt:

1. Use Credit Checks

You can avoid a landmine of bad clients by checking their credit. Even if you do want to take on clients with less than stellar records of payment, when you use credit checks you’ll understand what kind of risk you’re taking on. When you work with J D Factors you receive complimentary client credit checks.

2. Send Invoices and Follow-Up Aggressively

Even a few extra days of non-payment can affect your business, so you need to send invoices right away to get the ball rolling. What about following up? Don’t be aggressive in tone, of course, but following up on missed payments is important to keep the pressure on clients and be sure you’re at the top of their payment list.

3. Penalize Late Payments

Think about it, if a client has more than one outstanding invoice, they’ll pay whichever one is costing them the most first. That’s why it’s important to charge interest on outstanding payments.

4. Hire a Collection Agency

How do you chase after bad debts without taking up too much of your staff’s time? It can be more effective to use a collection agency whose staff have the training to get payments faster. Even better, use a factoring service like J D Factors and the invoicing and debt collection becomes our job.

5. Use Non-Recourse Invoice Factoring

Non-recourse factoring protects you from ever having to write off bed debt. The factoring company pays your invoice right away and takes on the risk that your client may not pay if their business goes under. At J D Factors we will not ask for your money back if your client never pays us due to bankruptcy. You significantly reduce your risk, and don’t have to waste time and resources chasing after payments. Give us a call today to learn more about factoring.

How to Manage Your Business’ Hypergrowth

Hypergrowth is both exciting and scary. If you’re experiencing hypergrowth you’re making more sales, more deals and, ideally, more money. However, you’re also experiencing more risk. There’s a possibility to get ahead of yourself and put too much strain on your employees and your cash flow. 

Those who can manage hypergrowth can make the most of this exciting process. If you can’t manage it, you may not experience the increase in revenue you should, and you could even destroy the business. So, how do you take hypergrowth by the horns? Here’s our advice.

Funding Hypergrowth

Adequately funding hypergrowth is critical because managing your cash flow is potentially the most important factor for your business’ success. You suddenly have a ton of new customers. How do you fulfill their orders when your cash flow is limited to your previous size? There are a few solutions:

1. Factoring

The first option is invoice factoring. This is where you hand your new invoices over to a factoring company, which pays you for them immediately. They give you the cash you need to fulfill that order, without having to wait for the customer to pay you. Your cash flow can expand as much as you need it, and only as much as you need it.

2. Loans

Loans are another option. You can get a traditional bank loan, but this is typically inflexible and very time consuming. Are you asking for too much? Then you may have trouble paying the loan back without cutting into profit. Are you asking for too little? Then you may not be able to take full advantage of your hypergrowth.

3. Investors

Start-ups that are experiencing hypergrowth typically look for investors. It’s great if you can find an investor who will back your orders. However, it’s rare. Invoice factoring is a more reliable funding source that can help you mitigate the risk of hypergrowth.

Guiding Your Culture

Other challenges you may face during hypergrowth come from your staff and business culture. One common problem for established companies experiencing B2B or B2C hypergrowth is that the staff are reluctant to change. It may take a lot of work to get staff up to date with new procedures, but also to change their mindset. When possible, replacing key staff, especially those who are responsible for the teams that need to change the most, is a good idea.

Hire Carefully

You may be onboarding new staff not just to replace current staff, but to grow. One big mistake you may make is getting ahead of yourself too quickly. You can’t be sure how long hypergrowth will last, or where you’ll be when it’s over. So, don’t hire based on some future projected size.

If you hire a former CTO of a massive company, but you’re currently 100 people strong, their skills may not translate well to your environment. You’re hobbling yourself, not fulfilling a future need. 
Instead, hire flexible, motivated people who have experience with the current size your business is at. Always keep in mind their ability to grow, as your business grows.

Choose J D Factors 

J D Factors can help you fund hypergrowth and expand your cash flow as you need it, without getting ahead of yourself. Reach out to us today to learn more.

Track These Metrics to Monitor the Pulse of Your Business’ Cash Flow

Understanding your cash flow is essential to the health of your business. A strained cash flow will limit your potential, stopping you from taking advantage of new opportunities. In fact, a very limited cash flow could push your business into debt as you lose more in costs than you bring in. You need to be aware of your cash flow to make the best decisions for your business.

According to QuickBooks, the Small Business Administration found that a problem in financial structure is to blame for 28 percent of business bankruptcies. Unless you understand your cash flow, you could be next. Here are the key financial metrics you need to monitor to understand the state of your cash flow.

1. Accounts Payable

How much money needs to go out your door? This metrics includes all the bills you haven’t yet paid like payment for materials, supplies, contractors, and more. It’s a good idea to calculate the accounts payable that you owe now and estimate next month’s figure too. You should compare both to the next figure: accounts receivable. 

2. Accounts Receivable

How much money is owed to you? Your accounts receivable is the total of funds your clients should have paid you already. If your accounts payable is higher than your accounts receivable, you have a problem. If they are tight, you also have a problem. You need to be able to bring money in quickly to stay flexible and competitive. When comparing these figures, don’t forget to write off bad debt, or your accounts receivable will be inflated and misleading.

3. Time Worked for Small Businesses

The smaller your business the more relevant your time worked will be to your overall business cash flow. If you’ve worked significantly less, perhaps due to illness, you can forecast a reduction in accounts receivable. Cut back on accounts payable, or be in the red.

4. Free Cash Flow for Corporations

Larger, more complex businesses will benefit from looking at free cash flow over time worked. You’ll need to find your earnings before interest, tax rate, depreciation, amortization, and add them. Then subtract your capital expenditure, like mortgage payments and equipment costs, and subtract any change in net working capital. Free cash flow can help you ensure you’re not cutting into your business’ cash flow too much.

5. Cash Burn Rate for Start-ups

If you’re a funded start-up, it’s critical to monitor your cash burn rate and ensure you’re not limiting your cash flow by over-spending. You need to increase your accounts receivable before your “cash runway” ends.

The Solution: Accounts Receivable Financing

No matter your business size or type, if you have cash flow problems, you need to get the money owed to you in the door faster. Accounts receivable financing is a cost-effective way to do that. J D Factors will take care of your business invoicing for you. Send us an invoice and we will pay you for it within 24 hours, and then invoice your clients or customers on your behalf. With invoice factoring you’ll see a healthy cash flow is right around the corner.

A Good Problem to Have? Managing Hypergrowth

Finding that your business has surpassed your expectations, and is growing faster than you ever anticipated is as exciting as it is terrifying. Hypergrowth is something that all companies dream of, but few achieve, and when they do achieve it most CEOs quickly realize that huge growth can have some serious consequences. Managing your cash flow during your period of hypergrowth is fundamental to any start up, or rapidly expanding business.

Learn from the experience

Hypergrowth can be a make or break period for businesses, and for the individuals involved. In order to expand your business quickly, you need to have the cash available to support the growth, including hiring more staff and expanding office space and equipment to house and support your staff.

Aditya Agarwal joined Facebook when the company was still only 15 people strong, and stayed there until he became Director of Product Engineering just six years later. Agarwal’s own startup, Cove, was then snapped up by Dropbox and Agarwal went from 30 engineers to more than 200. No wonder Agarwal says that “most of what I’ve learned in my career has been during a period of hyper growth and change.” Managing your company through a period of hypergrowth can be incredibly stressful and difficult, but as long as you have the cash to support your growth, and commit yourself to learning from your successes and failures, the experience you gain will be invaluable.

Expect the unexpected

When Jiliene Helman, the CEO of Realty Mogul, raised $9 million of funding, the company went from 6 to 30 people in about three months. Helman knew that there would be some growing pains, but there was one issue that no one saw coming, “we didn’t anticipate how badly crippled our organization would be when the need for parking spots quintupled in just one week. Nobody could get into the office on time and our employees suffered numerous parking tickets.”

Don’t get so focussed on expanding that you miss the little things. Of course for Helman, the real issue wasn’t parking spaces, but integrating so many new people and new ideas into a company.

Find the right staff

From his time at Facebook and Dropbox, Agarwal says that during a period of hypergrowth you need people who are:

1)      Fast learners

2)      Comfortable with rapid change

3)      Able to improvise and handle ambiguity.

Hiring the right people to add to a growing business requires a budget that will allow you to hire from the top of the talent pool. According to Helman, “it’s not about just training an employee to do their job, but training the employee on how we expect our team to make decisions and the core values at the company.”

Be a CEO and a leader

Many companies that start small and then undergo a period of hypergrowth undergo a massive change of responsibilities for the CEO. In a small business a CEO might be expected to do everything, from sales, to coding, to marketing. A CEO’s job isn’t to work on the small details, in fact it is just the opposite. Focussing on the small details means that you aren’t leading your people or carving out a future path for your company – important jobs for a CEO.

Instead of doing every single task yourself you need to build a team, and internal processes that allow other people to do the work for you, to the standard that you would expect from yourself. This is a costly but critical venture for any company experiencing hypergrowth. According to Helman, “Once you’ve hired a team for all the roles you used to run yourself ragged trying to fill, you can focus on being a CEO.”

Agarwal advises that, to be a leader, you need to:

·       Scale outside of your own skillset

·       Accept that there will be setbacks and failures

·       Take opportunities to learn, don’t be afraid of new challenges

·       Don’t get emotional.

Enjoy it!

If your company is lucky enough to experience hypergrowth then remember, no matter how overwhelming it may seem at times, you are in a position that most companies can only dream of. Enjoy it and make the most of it!

At J D Factors we specialize in helping companies find the financial solutions needed to survive periods of hypergrowth. Contact me today for more information.

Studies Show Cash Flow a Leading Cause of Business Failure

According to the Canada Business Network, businesses enter and exit the marketplace each year. For example, Statistics Canada’s Entrepreneurship Indicators Database showed that the “total number of SME births was 78,430, compared with 83,240 deaths, which resulted in a net decrease of 4,810 businesses.”

Mismanagement, a subpar location, poor timing, bad products or services, lack of experience or just plain old bad luck can all contribute to a business closing down, but perhaps the most common reason is insufficient capital as a result of negative cash flow. The Canada Business Network provides a number of survival tips, suggesting that owners of SMEs “understand your business finances, such as cash flow and handling credit” to remain afloat.

What is cash flow?

Cash flow refers to the movement of funds into your business (in the form of revenue, investment or other sources), and the movement of funds out of your business (in the form of payments, bills, salary and other expenses). Cash flow is the lifeblood of your business and is necessary in order to keep everything moving smoothly and working properly. Without cash flow your business will not be able to support itself.

Positive and negative cash flow

When you have more money going into your business than going out of your business you have positive cash flow, when the reverse is true (i.e. that you have more money going out than coming in) you have negative cash flow.

Know your flow

Cash flow seems like a simple concept, yet it is one of the most common factors behind failed businesses. Even the best product, location, knowledge base, and sales team can’t save your business if your negative cash flow leads to insufficient capital.

Cash flow is more complex than just money in minus money out. You need to have a grasp of exactly where that money is coming from, where it is being spent, and just as importantly when.  Your company can have a net profit but a net negative cash flow for a given time period. For example, if you bought $100,000 of inventory, sold that inventory for $200,000 but have not yet received the payment you may have a $100,000 profit on paper, but a net negative cash flow of $100,000.

Even though your sales team may have done a tremendous job to sell $100,000 of inventory for $200,000 you might not be able buy more inventory for them to sell (or even pay them their salary) until you actually get paid!

Simple tips to help you get a handle on your cash flow

Getting to grips with your cash flow is vital to operating and growing your business. If you want to keep your business running smoothly and well poised for the future, follow these simple cash flow tips:

• Profits are not cash: You can’t pay suppliers or employees with profits, you need cold hard cash.

• Growth requires cash: Growing your business uses cash, which reduces your cash flow. If you want to grow you need to increase your cash flow.

• Don’t do it yourself: Making sense of your cash flow isn’t as simple as adding up cash in versus cash out. You need to ensure you know where and when that cash is going.  Don’t be afraid to call in professional help.

• Working capital is key: Working capital is the cash you have available to bridge the gap between making a sale and actually getting paid. Depending on your business this gap can be days, weeks or months.

At J D Factors our team specializes in helping small to medium sized businesses meet their ever-increasing cash flow demands so they can run their businesses successfully. Factoring, the process of turning your accounts receivable into cash, gives your company immediate access to working capital for things such as payroll, marketing, paying vendors, and purchasing equipment and inventory, without incurring debt. Contact me today for more information.

Are you paying enough attention to your cash flow?

Cash flow is the amount of money coming into a business minus the amount of money going out. It is a deceptively simple concept that is far too often overlooked by small to medium sized businesses.

Cash flow is the blood that circulates throughout your company, it delivers oxygen to the extremities and keeps the heart pumping. Money comes in from investors, sales, and other sources and flows out when buying inventory, paying staff, and taking care of other business expenses. Without a consistent cash inflow, the cash outflow inevitably drains the company over time.

Cash flow is integral to determining the net present value of a company. Calculating weekly cash flow can be used to predict future cash flow from which the overall value of the company can be extrapolated. Using this model, businesses can make long term strategic decisions, as well as short term corrections.

Cash flow determines value

When cash outflow is greater than cash inflow, then the value of the company decreases. When cash inflow is high relative to outflow, then the business is worth more. Increasing future cash flow is integral to building the value of any business long term, but there are also important short term applications including:

• Servicing creditors
• Paying shareholders
• Informing bonus structures
• Reinvesting into the business itself.

Perils of ignoring cash flow

Despite the uses and benefits of a net positive cash flow, the concept is not applied across the board. In the late 1990s, many tech companies eschewed the net positive cash flow model, relying instead on investors who were all too happy to jump on the tech bandwagon. When the bubble burst the companies went under and pulled their investors with them. Webvan, a food delivery company is endemic of the tech industry’s problematic cash-adverse philosophy. According to Bloomberg “in 2001, Webvan drove off a cliff into Chapter 11 only 18 months after its IPO, due to rapidly disappearing cash reserves.”

Optimal cash flow

A low or negative cash flow current ratio is bad, but so too can be a very high cash flow. Money flowing into a business in large quantities with minimal expenditure means that there may be a lack of investment in the company itself. Exactly how much of your cash flow you should reinvest in your business is up for debate. According to Entrepreneur, some experts suggest that small businesses reinvest as much as 50% of their positive cash flow.

Underinvestment is as dangerous as over expenditure because it means that the company is stagnating. Increasing cash inflow allows businesses to make crucial investments which grow their business overtime, increasing future cash inflow. 

For small to medium enterprises (SMEs), maintaining optimal cash flow is critical to success. According to financial technology experts Daily Fintech “A survey of 1000 British SMEs, conducted by invoice finance provider Hitachi Capital, found that improving cash flow was key to unlocking growth.” In fact, the survey showed that cash flow was so important to these SMEs that “each quarter it was included as a top three consideration for business owners, alongside reducing overheads and market expansion.”

When cash flow is overlooked

Cash flow is one of the most important, and undervalued aspects of a business. It determines current and future value, and dictates reinvestment back into the company. Striking the right cash flow ratio is vital to success now, and in the future.

Steps to take to optimize working cash flow:

• Asses your current cash flow by calculating expense versus cash inflow. You will have to make some judgement calls, but remember it is better to be more conservative and underestimate cash inflow, than to find yourself short of working capital later on due to a faulty model. Different businesses calculate their cash inflow in different ways. The Wall Street Journal reports that Procter & Gamble refer to cash flow as “free cash flows”, and PespiCo calculates “management operating cash flows”
• Focus on cash inflow and reducing long term debt during challenging times
• Reinvest your net positive cash flow into expanding your business or making it more competitive
• Create internal processes for striking the right balance between net positive cash inflow and reinvestment. Many businesses set aside a certain percentage of revenue to pursue future initiatives. This may mean prioritizing growth over profits, bonuses, or other non-core expenditures.

At JD Factors we specialize in helping businesses get a handle on their cash flow. Contact me today for help solving your cash flow issues and for financially viable options to reinvest in your business.